Privacy policy

Personal Information Protection Policy

Sankyo Co., Ltd. (referred to below as "we," "us," or "our") believes that when we receive personal information from our customers, we are being entrusted with their valuable assets. Based on this understanding, we strive to properly manage the personal information that we receive from our customers in accordance with the following principles.

  • This Privacy Policy applies only to services provided by us. (The scope of application is specified in Section 1 below.)
  • We will not use personal information for any other purpose except as stated in these Terms. (The purposes are specified in Section 2 below.)
  • We will not disclose personal information to third parties except as stated in these Terms. (Management is specified in Section 2 below.)
  • We will also regularly and appropriately manage personal information in the manner specified by these Terms.
  • If we make any changes to the personal information that we collect, the way we use it, or what we disclose, we will provide notification by posting a notice on our website and updating this Privacy Policy so that you can become aware of the changes.

1. Applicable Scope of Privacy Policy Principles

Our personal information protection principles apply only to services provided directly by us and do not apply to services of other organizations or companies connected to us via links or the like.
Your use of our services is at your own risk.
We assume no responsibility for any damages arising from the use of any information obtained from our website or other websites linked to this website.

2. Collection and Use of Personal Information

We require certain personal information about our users in order to develop and provide cutting-edge features and services to our users.
We will use the collected personal information only to the extent necessary to provide our services and will not provide it to any third parties except in the following cases.

▶︎With the user's consent:

  • When sending an email to request consent regarding the use of personal information
  • When disclosing personal information to the extent necessary to a company (e.g., service provider) that has entered into a confidentiality agreement with us in advance
  • When required to disclose personal information pursuant to a court order, administrative agency order, or other legal requirement, or when necessary for the investigation of a crime, the elimination or prevention of infringement of third-party rights, or other purposes of this nature
  • When compiling statistical data or conducting market research, data analysis, or the like
  • When disclosing personal information to payment companies for identity verification, billing verification, or credit checks by payment companies
    In such cases, we will only provide information that has been processed to prevent identification of specific individuals.

3. Contact Information

If you have any questions about the personal information principles described here, please contact us by email at the following address.

Personal Information Administrator
ashizawa@fdp-lab.com

GDPR Privacy Policy

This GDPR Privacy Policy (referred to below as "this Privacy Policy") sets forth our policy for the handling of personal data that we collect from EU residents (referred to below as "you") who use Sankyo Co., Ltd. (referred to below as "we," "us," or "our") products or services (referred to below as "the Services").
By agreeing to this Privacy Policy, you are deemed to have given your voluntary and explicit consent to the applicable provisions set forth in this Privacy Policy (including the purposes for the processing of personal data and the transfer of personal data outside the EU).

Article 1: Definitions

Terms used in this Privacy Policy are defined as follows.

  1. "Applicable privacy policies" means all privacy policies that are applicable, including the GDPR and its related national implementing laws.
  2. "Personal data" means any information relating to an identified or identifiable natural person that is processed by us, as described in Article 3 of this Privacy Policy.
  3. "Processing" means any single operation or set of operations performed on personal data or sets of personal data, whether or not by automated means, including collection, recording, compilation, structuring, storage, correction, alteration, restoration, referencing, usage, transmission-based disclosure, dissemination, or other provision, arrangement, combination, restriction, erasure, or destruction.
  4. "Controller" means the natural or legal person, government authority, agency, or other entity that, alone or jointly with others, determines the purposes and means of the processing of personal data.

Article 2: Scope of Application of this Privacy Policy

This Privacy Policy applies to the processing of your personal data in connection with the Services, to which applicable privacy laws and regulations apply.

Article 3: Personal Information that We Collect

3.1

We may collect the following personal data from you.

  1. Name and address
  2. Email address
  3. Username and password
  4. IP address, browser and OS information, cookie information, website access history
  5. Phone number
  6. Inquiries made online

3.2

We collect personal data under the following circumstances.

  1. When you begin using the Services
  2. When you otherwise use the Services
  3. When a partner provides us with records of transactions or information on payments made between you and us or the partner
  4. When you contact us via the Internet

3.3

We process personal data only in accordance with applicable privacy laws and regulations, as described in this Privacy Policy.

Article 4: Purposes and Legal Basis of Data Processing

4.1

We process personal data only for the purposes described below.

  1. Communication: We may use the personal data of users of our website to (i) communicate with them about our products and services, (ii) notify users of our website of information important for their accounts and/or use of our site, and (iii) respond to complaints. If a user of our website creates an account on our website, we will store their personal data so that they do not need to enter it each time. Such processing of personal data is necessary for the performance of contracts and/or for our legitimate interests, i.e., for the execution of our normal business operations.
  2. Marketing: In the event that we contact a user of our website by email for marketing purposes, we will always obtain the prior consent of the user of our website, except where it is about products similar to those you have ordered in the past. Users of our website have the right to stop receiving emails from us at any time. Such processing of personal data is either necessary for our legitimate interests, i.e., to communicate with users of our website and provide them with similar products and services, or is based on the prior consent of the user of our website.
  3. Customer service: If a user of our website uses our customer service, we may use the user's personal data to provide the customer service. Such processing of personal data is necessary for the performance of contracts and/or for our legitimate interests, i.e., for the execution of our normal business operations.

4.2

If we intend to further process personal data for purposes other than those for which the personal data was collected, we will provide information about those other purposes and any relevant additional information before such processing.

Article 5: Transfer of Personal Data to Third Parties

We share internally the personal data of users of our website.

Article 6: Retention Period

We will retain your personal data only while it is necessary for our data processing purposes. We will delete the personal data when it is no longer necessary for such purposes.

Article 7: Cookies

Our services may use cookies (referred to below as "cookies") and similar technologies. These technologies help us understand how our services are used and contribute to the improvement of our services.
Users who wish to disable cookies may do so by changing their web browser settings. However, disabling cookies may prevent you from using some of the features of our services.

Article 8: Disclosure, Correction, Deletion, etc. of Personal Data

8.1

If you, as the personal data subject, wish to do any of the following, please contact our Personal Information Support Desk. We will respond appropriately to your requests based on your rights under applicable privacy laws and regulations.

  1. Access your personal data
  2. Correct your personal data
  3. Erase your personal data
  4. Restrict the processing of your personal data
  5. File an objection to the processing
  6. Exercise your right to data portability

8.2

In order to prevent the falsification or leakage of your personal data by third parties, we will respond by mail or email only if we can verify your identity using documents that you submit. We will strive to respond promptly, but please note that it may take some time to respond as we must verify the relevant personal data and ensure the accuracy of our response.

8.3

Requests and identification documents received from you or your representative will not be returned. Please be aware that we will store your request as appropriate, and we will destroy your identification documents by appropriate means once the purpose of use has been fulfilled.

Article 9: Withdrawal of Consent

If the processing of your personal data is based on consent, you have the right to withdraw your consent in relation to your personal data at any time.

Article 10: Contact Us

If you have any questions or complaints, or if you wish to exercise any of the rights set forth in sections 8 or 9, please contact us using our contact information.

Article 11: General Provisions

11.1

We reserve the right to periodically revise this Privacy Policy. It is your responsibility to regularly review the applicable provisions.

11.2

If any provision of this Privacy Policy conflicts with applicable privacy laws and regulations, the provision will be replaced with a similar provision reflecting the same intent, to the extent permitted by law. In such a case, the remaining provisions will continue to apply without change.