Terms of service

Sankyo Co., Ltd. (referred to below as "we," "us," or "our"), operator of the FD.P Lab online store at https://store.fdp-lab.com/ (referred to below as "this website"), has established the following Terms of Service for the use of this website.

Article 1 (Definitions) Use of the Services

In these Terms of Service, the following terminology will be used according to the following meanings. "This website" means a website that we operate on the Internet in accordance with these Terms of Service as a system that publishes information on the provision of products or services and has functionality for providing products or services via the Internet. "User" refers to anyone who accesses this website. "The Services" means the services that we provide to users of this website in accordance with these Terms of Service. The content and type of services may be changed, increased, or decreased at any time at our sole discretion. Notification of such changes will be provided as needed via display on this website, email, or other means of communication.

Article 2 (Scope and Changes to Terms of Service)

  1. These Terms of Service apply to both us and users with respect to the use of the Services. Users must faithfully comply with these Terms of Service when using this website.
  2. Individual provisions that we post separately on this website or stipulate by other means, as well as additional provisions that we notify users of from time to time, constitute part of these Terms of Service. In the event of any discrepancies between these Terms of Service and the individual or additional provisions, the individual or additional provisions will prevail.
  3. We may change these Terms of Service at our sole discretion without the user's consent. In such an event, the conditions for the use of services provided by this website will be based on the changed Terms of Service. Such changes will take effect upon our notification by email to an address provided to us in advance, by a general posting on this website, or by any other method that we deem appropriate.
  4. We bear no responsibility for any losses or damages that a user may suffer as a result of changes to our terms.

Article 3 (Member Registration)

In these Terms of Service, "member" means a person who, having consented to the entirety of these Terms of Service, has applied for membership in accordance with the procedures we prescribe and been approved for membership by us. Further, membership is not required to use this website.

  1. To register as a member, you must enter the required information on the new member registration page on this website, in accordance with the method separately specified by us, and submit your member registration application.
  2. If you enter personal information of a third party other than yourself during the member registration process, you must obtain the third party's prior consent to the submission of personal information to us before entering such information.
  3. We will register as a member any person who pushes the member registration button and completes the member registration process.
  4. If we determine that a member falls under any of the following items, we may cancel the member's registration at our discretion.
    • If we determine that the member has previously been subject to cancellation or other disciplinary action due to a violation of any terms of service established between the member and us (including, but not limited to, these Terms of Service)
    • If we determine that the member's registration details contain false information
    • If we determine that the member has previously, without justifiable reason, delayed payment of fees or other obligations, been unable to receive the product for an extended period of time, refused a return or exchange, or otherwise defaulted on any obligations with respect to any of our services
    • If we determine that the member's registration application was submitted by someone other than the member without the member's consent
    • If we otherwise reasonably determine that approving the registration would be inappropriate for the operation and management of the Services

Article 4 (ID and Password Management)

  1. Members are responsible for the strict management and safekeeping of their IDs and passwords, as set by the members themselves during member registration or otherwise.
  2. Members shall not transfer, buy, sell, inherit, lend, disclose, or leak their IDs or passwords to a third party without our prior consent.
  3. If a member discovers that their ID or password has been or may be being used fraudulently by a third party, they shall immediately notify us.
  4. Members bear sole responsibility for any damages resulting from the inadequate management of their ID or password or from the erroneous use or use by a third party without authorization of said ID or password, and we bear no responsibility whatsoever.
  5. Members must be aware of the risk of information leaks and other issues associated with transmitting credit card numbers and other such information when using the Services, and do so at their own risk.

Article 5 (Changes to Membership Information)

  1. If any changes occur in whole or in part to the information a member has provided to us, the member shall promptly change their membership information using the method separately designated by us. In the event that such changes are not made, any business tasks we perform on the basis of the information already provided will be deemed appropriate and valid.
  2. We bear no responsibility for any damages incurred as a result of a member's failure to make timely changes to their membership information.

Article 6 (Membership Cancellation)

  1. Members may cancel their membership at any time by following the procedures that we prescribe.
  2. A member who has requested cancellation of their membership will lose their member status when we accept the cancellation request and notify them that cancellation is complete.
  3. We may retain your information for a certain period of time even after your membership has been canceled, in accordance with applicable laws and regulations.

Article 7 (User Status and Restrictions)

1. User Status

By using any of the Services provided on this website ("using" here includes the viewing of information), users are deemed to have agreed to these Terms of Service and, at the same time, acquire the status of a "user" on this website.

2. Restrictions on Users

  • Using this website in a manner other than that specified by this website
  • Using the Services while impersonating someone else
  • Linking content related to the Services with other content or the like in a manner not permitted by this website
  • Unauthorized access to data stored on computers using this website or acts that destroy or are likely to destroy such data
  • Acts that interfere with the operation of the Services
  • Business or profit-seeking activities making use of the Services as well as any usage intended as preparation for such activities, except where separately approved by us
  • Collecting or storing personal information of other users or attempting to do so
  • Acts contrary to public order and morality or acts contrary to other domestic or foreign laws and regulations
  • Other acts that we deem inappropriate

Article 8 (Suspension or Stoppage of the Services) Termination of Membership

  1. We may, at our sole discretion, suspend temporarily or stop some or all of the Services without prior notice to the user if any of the following circumstances apply.
    • When periodic or emergency maintenance, inspection, or updates of the Services' equipment or systems are performed
    • When providing the Services is impracticable due to a force majeure, such as fire, power outage, or natural disaster
    • When the duties of a Type 1 telecommunications carrier are not provided
    • Other cases where we deem it necessary to suspend temporarily or stop the Services for operational or technical reasons, or when we determine that providing the Services is impracticable due to unforeseen circumstances
    1. When it is determined that a membership has been terminated due to a violation of these Terms of Service or the like
    2. When there is a delay in payment of charges in connection with the Services or other default on obligations
    3. When an act constituting a prohibited act as defined in Article 6 is committed
    4. When a minor registers as a member or uses the Services without the consent of their legal guardian
    5. When the user is associated with an anti-social force as defined in Article 18
    6. When the user otherwise violates these Terms of Service or the individual provisions
  2. We bear no responsibility for any losses or damages suffered by a user or third party due to the temporary suspension or stoppage of the provision of the Services, regardless of the reason.

Article 9 (Linking)

If we link to other sites from within any of the services provided by this website, or if a third party provides links to other websites, we bear no responsibility for any websites other than this website. In such cases, we likewise bear no responsibility for the content, advertisements, products, services, etc. included in or available on such websites. We also assume no liability for any damages arising from or in connection with such content, advertisements, products, services, etc.

Article 10 (Copyrights)

  1. A user may not, in any way, reproduce, sell, publish, or otherwise use any data provided through this website for any purpose beyond the scope of the user's personal use as defined by the Copyright Act, without the consent of the rights holder.
  2. A user may not, in any way, cause a third party to use or make public any data provided through this website, without the consent of the rights holder.
  3. If a problem arises due to a violation of the terms in this article, the user is responsible for resolving the problem at their own expense and shall not cause any inconvenience or damage to us.
  4. Copyrights, trademarks, and all other intellectual property rights associated with the text, images, designs, etc. used in the Services belong to us or other legitimate holders of copyrights or other rights, and you must not engage in any acts that infringe on these rights.
  5. If a problem arises with a rights holder or a third party due to a violation of this article's provisions, you are responsible for resolving the problem at your own expense and shall not cause any inconvenience or damage to us, except in cases where the cause of the problem is attributable to us.

Article 11 (Intellectual Property Rights)

  1. The copyrights to this website are owned by this website and us. Reproducing, transmitting, downloading, or saving the data posted on this website is not allowed. However, partial reproduction may be permitted if all of the following conditions are met.
    • It is for personal use and will not be used for commercial purposes.
    • Copyright or other intellectual property rights notices contained in the data will not be removed.
  2. The posted products may be protected by intellectual property rights owned by us or third parties. No license to such intellectual property rights is granted.
  3. The name and logo of this website are trademarks and service marks owned by us. Use without our prior written permission is prohibited. Therefore, the copyrights to the content posted on this website, including articles, photographs, illustrations, and other text and images, belong to this website and its content providers. Furthermore, this website holds the editorial copyrights to this website as a whole. This data may not be reproduced, copied, or otherwise used without permission, except as permitted under the Copyright Act.

Article 12 (Liability for Compensation)

  1. We will not be liable for any damages suffered by users or third parties arising from the provision, delay, change, suspension, stoppage, termination, or discontinuation of the Services, the leakage or loss of information provided, or any other damages incurred in connection with the Services. However, personal information inputted via the Services will be governed by our separately established Privacy Policy.
  2. If a user causes damage to a third party through the use of the Services, the user is responsible for resolving the matter at their own expense and shall not cause damage to us. If a user causes damage to us through an act in violation of these Terms of Service or through fraudulent or illegal conduct, we may claim appropriate compensation from the user.

Article 13 (Privacy Policy)

The management and handling of user information obtained by us in connection with the user's use of the Services will be governed by our separately established Privacy Policy.

Article 14 (Governing Law)

The formation, validity, performance, and interpretation of these Terms of Service will be governed by the laws of Japan.

Article 15 (Disclaimers)

  1. We will respond to orders and inquiries as promptly as possible. However, we appreciate your understanding regarding any delays that may occur in our responses.
  2. The screen appearance may vary depending on the user's computer, operating system, browser, display, and the like.

Article 16 (Jurisdiction)

If a dispute arises regarding these Terms of Service, the district court with jurisdiction over our head office location will be the exclusive court of first instance.

Article 17 (Product Exchanges/Returns and Product Refunds)

Users must comply with our exchange and return policy regarding product exchanges/returns and product refunds.

Article 18: Product Shipping

We will ship products in accordance with our shipping policy.

Article 19: Prohibited Activities

Users are prohibited from engaging in any of the activities set forth below.

  1. Submitting false registration details when registering as a member
  2. Activities that interfere with the operation of the Services or that may otherwise disrupt the Services
  3. Committing credit card fraud in the use of the Services
  4. Making fraudulent use of email addresses and passwords (including the impersonation of other users)
  5. Activities that cause or are likely to cause inconvenience, loss, or damage to other users, third parties, or us
  6. Activities that violate or are likely to violate public order and morality or other laws and regulations
  7. Activities that infringe on the intellectual property rights of us or other legitimate holders of copyrights or other rights
  8. Activities that destroy or interfere with our server or network functions, or activities that otherwise interfere with or disrupt the operation of our services or the use of our services by other users
  9. Any other activities that we deem inappropriate

Article 20: Product Purchase

  1. Users can purchase our products using the Services.
  2. If a user wishes to purchase a product, they must submit a request to purchase the product in accordance with the method designated by us.
  3. A sales contract for the product will be established between the customer and us when we send the user a notification that we have accepted the request under the preceding paragraph.
  4. Ownership of the product will be transferred from us to the user upon delivery of the product to the user.

Article 21: Contract Termination and Other Necessary Measures

  1. If any of the circumstances set forth below arises, we may terminate the sales contract.
    1. If the user violates these Terms of Service
    2. If the user's designated credit card company notifies us that they have defaulted on their credit card
    3. If circumstances are discovered indicating the user's ability to pay has been compromised
    4. If the product is out of stock and cannot be readily delivered
    5. If delivery is not possible due to an unknown shipping address or extended absence by the recipient
    6. If a convenience store or in-shop pickup is specified, and the product is not picked up for a certain period of time
    7. If a minor made the purchase without the approval of their legal guardian
    8. If the trust between us and the user has otherwise been damaged
  2. If it becomes necessary to ensure the security of the user, us, or a third party, we may block access to the Services, suspend or terminate provision of all or some of the Services, cancel ID or password settings, cancel member registration, or take other appropriate measures.

Article 22: Data Management

  1. We reserve the right to delete comments or other data transmitted by a user, at our discretion and without notifying the user, under any of the circumstances set forth below.
    1. If the data is deemed to clearly infringe on our or a third party's copyrights or other rights or to damage our or a third party's reputation or credibility
    2. If we receive a warning from a third party that the data infringes on the third party's copyrights or other rights or damages the third party's reputation or credibility
    3. If laws or regulations are being violated
    4. If we receive a removal order from a government agency or other public authority on the basis of laws or regulations
    5. If the data is otherwise deemed inappropriate for the operation of the Services
  2. If a user falls into any of the circumstances in the preceding paragraph, we may, without notice, deny the user access to all or some of the Services.

Article 23: Warranty Disclaimer and Liability Exemptions

  1. The Services are provided based on the content at the time of provision, and we make no warranties as to its accuracy or safety.
  2. If we have an obligation to provide a user with a notification, we shall fulfill that obligation by sending the notification to the email address provided by the user in advance, and with regard to product delivery, we will fulfill the obligation by shipping the product to the address specified by the user at the time of purchase.
  3. Regardless of the legal basis for the claim, we will bear no liability for any damage, loss, disadvantage, or the like suffered by a user, except in cases of willful misconduct or gross negligence by us.
  4. If a user causes damage to a third party by using the Services, then except in cases of willful misconduct or gross negligence by us, the user will be responsible for resolving the matter at their own expense and shall not cause any inconvenience to us.
  5. When carrying out a change of a user's password or the like, we will verify the user's identity using a method designated by us, and we will be exempt from liability to the extent that there is no error in the method.
  6. The user shall bear the costs associated with setting up the computer and communications equipment necessary for the user to use the Services, as well as telephone charges, LAN or other such usage fees, and application fees required to use the Services.

Article 24: Exclusion of Anti-Social Forces

  1. The user affirms to us their commitment to the stipulations set forth below.
    1. The user is not an organized crime group, organized crime group-related company, corporate racketeer, similar entity, or a member thereof (referred to below as "anti-social force").
    2. The user will not allow an anti-social force to use the user's name or use the Services to benefit an anti-social force.
    3. The user will not, either personally or through a third party, engage in threatening or violent behavior toward us, or engage in any conduct utilizing fraud or force to interfere with our business or damage our reputation.
  2. If a user violates the preceding paragraphs, we may, without any notice or warning to the user, cancel their membership, terminate any contracts with them, or take any other measure set forth in these Terms of Service.
  3. We will not be liable for any damages, compensation, or other losses incurred as a result of the measures in the preceding paragraph. Furthermore, the user shall compensate us for any damages we suffer as a result of a violation of Paragraph 1.